Frequently Asked Questions
Everything you need to know about your next tech upgrade.
What is the standard shipping time for electronic devices?
We offer expedited shipping on all orders. Domestic deliveries typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on your location.
Do my Cradle products come with a warranty?
Yes, all electronics purchased through Cradle include a comprehensive 12-month manufacturer warranty that covers technical defects and hardware malfunctions.
What is your return policy for opened electronics?
We accept returns within 30 days of purchase. If the box has been opened, the product must be in original condition with all cables and manuals included to be eligible for a full refund.
Are your products compatible with both iOS and Android?
Most of our smart devices and peripherals are designed for cross-platform compatibility. Please check the 'Technical Specifications' section on individual product pages for specific OS requirements.
How can I track my order once it has been placed?
Once your order ships, you will receive an email containing a tracking number and a link to our carrier's portal to monitor your package in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure checkout experience.